No returns or exchanges. All sales are final. For additional assistance email customer support at the address listed below.

Orders are processed and shipped as they are received.

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Pick Up/Drop Off offered seasonally.

Fragrant Intoxication values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information and outlines your rights under the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following categories of personal information:

• Identifiers: Name, email address, shipping and billing address, phone number, IP address.

• Commercial Information: Records of products purchased or considered.

• Internet/Network Activity: Browsing history, search history, and interactions with our website.

• Geolocation Data: Approximate location based on IP address.

• Payment Information: Collected through secure payment processors but not stored by us directly.

We collect this information from:

• You directly when you make a purchase, create an account, or contact us.

• Automated technologies like cookies and analytics tools when you interact with our website.

2. How We Use Your Information

We use your personal information to:

• Fulfill and manage your orders.

• Provide customer service.

• Improve our website, products, and services.

• Send promotional communications (with your consent).

• Detect and prevent fraud or other illegal activities.

• Comply with legal obligations.

3. Sharing Personal Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors that help us provide services such as payment processing, shipping, email marketing, and analytics.

• Legal Authorities: If required to comply with applicable laws, regulations, or legal processes.

4. Your Rights Under CCPA

As a California resident, you have the following rights:

• Right to Know: Request details about the personal information we collect, use, and share.

• Right to Delete: Request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out: Opt out of the sale of your personal information (though we do not sell personal data).

• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your rights, please contact us at:

• Email: admin@fragrantintoxication.com

5. Verification Process

When you submit a request, we may need to verify your identity to protect your privacy and security. This may include asking for additional information or requiring you to log in to your account.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, improve site performance, and deliver personalized advertising. You can manage your cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or compliance requirements. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or your rights under CCPA, please contact us at:
Email: admin@fragrantintoxication.com

Effective Date: November 11, 2020